Immediate information
about your visit.
Prescription Refills
For prompt refill of your prescription medication,
please call your pharmacy directly to request a refill a
few days before you have used up your medication. The pharmacy
will check their records and, if necessary, fax an approval
form to your doctor. Your doctor will confirm the information
from the pharmacy about your prescription and either fax
back approval for the refill or contact you about your medication.
This process typically takes about 48 hours and facilitates
direct, accurate contact between two of the professionals
concerned with your health care: your doctor and your pharmacist.
Laboratory Results
To comply with federal privacy regulations about the release of medical information, we do not give laboratory results over the telephone unless we initiate the call to the number we have on file. Normal results will be mailed to you, or your doctor will be contacting you directly as appropriate. Please do not call about your laboratory tests unless you have not yet received your results three weeks after the sample was given. Occasionally more extensive testing must be done by outside laboratories. Services provided by outside labs will be billed directly by them.
Cell Phones and Pagers
To ensure that you have uninterrupted quality time with
your healthcare provider during your examination, we ask that you
turn off your cell phone or pager when you enter the examination
room.
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